
Contact us
For Public Safety Emergencies Contact:
24-hour Geocentric Control Room
on 021 565 0900
Brakenfell Business Improvement District Manager
Byron Page
Email: bbid@geocentric.co.za
Cell: 061 373 6736
Regional Manager
Jeremy Visagie
Email: rmeast@geocentric.co.za
Cell: 061 971 6155
For all other enquiries:
Call our office on:
021 565 0901 or 083 583 6099
Email: info@geocentric.co.za
Brakenfell BID Offices:
Unit 5, Higro Park, Fourie Street, Brackenfell, Cape Town, 7560
IMPORTANT CONTACTS
All Emergencies: 107 – from a landline
Police/Fire/Medical/Traffic Etc.:
112 – Cell Phone
Police: 10111
SAPS Duty Manager: 082 443 4606
Vispol. – Lt.Col Wewers: 082 469 3096
Traffic And Law Enforcement: 086 076 5423
SPCA 021 700 4140
Office Hours:
083 326 1604
Emergency And A/Hrs
City Of Cape Town
General Enquiries: 0860 103 089
– SMS 31220 (Electricity)
Cable Theft: 0800 222 771
Roads And Storm Water: 0800 656 463
– SMS 31373
Metro Police & Traffic: 0860 765 423
Log a Service Request (C3)
CIDs work closely with the City of Cape Town to maintain public spaces and enhance urban safety. If you notice issues such as potholes, broken streetlights or illegal dumping, please report them promptly so that they can be addressed.
By logging a service request with the City (C3) you will expedite the issue immediately.
Ways to Report Issues:
- Use the City’s online service portal: capetown.gov.za/servicerequests
- Call the City’s service helpline: 0860 103 089
- Use the City of Cape Town mobile app
- Email: contact.us@capetown.gov.za
Your reports help us to respond swiftly and maintain a safe, clean and thriving business district.
Get in touch:

Join our BBID Community Whatsapp group
- Send a WhatsApp message to 081 869 8911
- Include your Name and Surname or Business Name
- You will need to include your street address, which should be within the Brakenfell Business Improvement District boundary
- We will add you to the BBID Community Group
- Or, click on this link to join